Free Delivery

  • We offer free delivery on all orders over S$99. Delivery typically takes 3-5 days working days.

For more information, please refer to our Terms & Conditions page.

Returns and Refunds

  • Not satisfied with your order? Email us and we will get back to you as soon as possible. For returns/refunds you will need to email us within 60 days of receipt of your order. 
  • If you would like to view our full Terms and Conditions please follow this link
  • Triage Fitness will not be liable should you purchase our merchandise from any third-party. We will not accede to any request for exchange. 

Order Info

  • After your order has been successfully placed, you will receive a series of automated emails to update the status of delivery.

Payment Methods

  • If you are paying by card or Stripe and the transaction is successful, you will have an automated email informing you that your order is “Processing”. You will be given an order number (#123 for example) and receive an invoice detailing your order.
  • We then print off your order and mark it for dispatch which is labelled “Completed”

 

  • Stripe/ Credit Card

    • Stripe is a payment method for online purchases enabling buyers and businesses to send and receive money online
    • One advantage of using Stripe payment method is that it offers faster, safer and easier checkouts and promises to protect customers from revealing their credit card and other financial information to the merchant
    • All credit card transactions are handled by Stripe. We do not retain any of your credit card information during or after your order is complete
    • Your credit card information will be secured

    Bank Transfer

    • Upon completion of the order, please transfer the total invoiced amount to:DBS..
    • Once the transfer is complete, you may verify your order by contacting our sales staff with your order number via our email address
    • Do note that bank transfer from POSB and DBS may take up to one working day to process, while other local banks may take up to 3 working days.
     

    Cash on Delivery / Collection

    • Cash on delivery is only available for orders above S$200
    • Cash on collection is available but subjected to availability. Please contact us via our email address to arrange a collection.